This document explains how Inspire Bucks uses data about volunteers, trustees, service users and individuals.
Preservation of your privacy is important to Inspire Bucks and we are committed to letting you know how we use your personal information and to making only responsible use of your
This policy relates to the various contact types associated with Inspire Bucks.
2. Why do we need your information?
We are a registered charity that supports vulnerable children, young people and families throughout Buckinghamshire. To enable us to run our services and projects we need to collect certain pieces of data.
In all instances where we collect data from individuals it is in order to deliver our charitable services.
3. Whose data do we collect?
We hold data on all our trustees, volunteers, service users, individuals and on those who have given us financial or other support.
4. How we obtain your data
The majority of the information we hold has been provided directly to us by the person concerned. In some cases, in order to deliver our projects, we may collect data from someone else.
5. What we do with your data The core purposes of our data processing are to:
• Enable us to administer our projects and services • Ensure our volunteers are properly inducted and supported and match volunteers with the services we provide •
Ensure vulnerable service users are treated appropriately • Ensure we know how you prefer to be contacted • Provide you with information about the work of our charity
We collect the following classes of information:
• Names, postal addresses, email addresses, telephone numbers and other relevant contact details • Dates of birth where applicable, for example, young carers •
Bank account details if required for expenses • Any other information you have asked us to retain
6. Protecting your data
We are committed to protecting your privacy and will respect your personal information and will do all we can to keep it safe. We aim to be clear about how we obtain your details and
only use those details in ways you would reasonably expect.
We generally keep your data on computers with appropriate safety mechanisms in place including password protected storage. Where data is not held on a computer it will be kept in a secure place. We
will not share your details with anyone else without your permission, except where we are legally obliged to do so.
We will never share your information with third parties for marketing purposes without asking for specific, unambiguous consent. For example, some of our services may be delivered alongside
a relevant partner (e.g. community voluntary service organisation). On some occasions, we might ask you if we can share those details with the partner. This will be very clear on the form you would be requested to sign. If
in any case, this consent is not received, your data will not be shared.
From time to time, we may request your feedback and attribute it to you (e.g. by quoting a name and organisation alongside the feedback). We take this information from surveys we may request people to complete. We do this to talk about our services publicly or demonstrate the impact of our charity to key stakeholders e.g. funders. We will never share your information without asking for specific, unambiguous consent.
This will be very clear on the relevant forms you complete. If in any case, this consent is not received, your data will not be shared.
7. Our responsibilities
The law requires us to tell you the basis on which we process your data. Some activities require your consent. If the law requires your consent to process data in a certain way, then
we will obtain it before carrying out that activity.
In all other cases the law allows us to process your data if it is in our legitimate interest to do so, but only so long as we need to and your ‘interests or your fundamental
rights and freedoms are not overriding’. Practically speaking, this means we will check that we will not cause you harm by processing your data, that the processing is not overly intrusive and that we will only do so
We will keep data only for as long as is needed to complete the task for which it was collected.
8. Your rights to be informed You have a variety of rights about the way we process your data. These are:
• Where our use of your data requires consent, you may withdraw consent at any time • Where we rely on our legitimate interest to process data, you may ask us to stop
doing so • You may request a copy of the data we hold • You may change or stop the way in which we communicate with you or process data about you; and if it is not required for the purpose you provided
it, then we will do so • If you are not satisfied with the way we process your data then you can complain to the Office of the Information Commissioner
To update your data
If you wish to access or rectify personal data that has been collected or if you wish to receive any personal data we hold on you, please contact email@example.com and we will respond to your request within one calendar month.
To delete your data
If you wish to have your data removed entirely from our records, please contact firstname.lastname@example.org and we will respond to your request within one calendar month.
To move your data
If you wish to have your data transferred from Inspire Bucks to another organisation, please contact email@example.com and we will respond to your request within one calendar month.
To withdraw your consent
If you wish to withdraw your consent from receiving our email communications, this can be done by clicking ‘unsubscribe’ at the bottom of an email you receive from us.
Please note that this does not apply to emails sent by Inspire Bucks which relate directly to the service you have requested; these emails may not have an unsubscribe function. However,
you can reply to these emails at any time with any concern or questions about your personal data.
To object to, or restrict, data processing
If you object to the processing of your personal data, or wish to restrict the way in which it is processed by us, please contact firstname.lastname@example.org and we will respond as soon as possible. Please note that this may affect our ability to deliver our services to you.
data or if you wish to change the way we use your data, including how we communicate with you then please contact us: